PRIVACY POLICY (FedRAMP/NIST/CMMC Compliant)

Effective Date: June 9, 2025

Walker Support, Service and Solutions LLC (“W3S,” “Walker3s,” “we,” “our,” or “us”) is committed to protecting the confidentiality, integrity, and availability of all information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in accordance with FedRAMP, NIST SP 800-171, and CMMC standards.

1. INFORMATION WE COLLECT

We collect two types of information:

a) Personal Identifiable Information (PII)

• Name
• Email address
• Phone number
• Company name
• Other contact or project-related data

b) System & Technical Data

• IP addresses
• Browser type
• Device identifiers
• Operating system details
• Pages visited and usage behavior
• Data collected via cookies and access logs

2. PURPOSE OF DATA COLLECTION

We collect data for the following purposes:

• Responding to inquiries and contract opportunities.
• Complying with federal procurement and cybersecurity requirements.
• Enhancing the security and performance of our systems.
• Supporting audits and continuous monitoring (FedRAMP/CMMC).

3. DATA SECURITY & ACCESS CONTROLS

Walker Support, Service and Solutions LLC implements rigorous security controls in accordance with:

• NIST SP 800-171: Controls for safeguarding Controlled Unclassified Information (CUI).
• FedRAMP Baselines: Applied to any cloud or hosted environments we manage.
• CMMC Level 2/3 Requirements: As applicable for DoD contracts.

Security measures include:

• Role-based access control.
• Multi-factor authentication.
• Encryption at rest and in transit.
• Intrusion detection and monitoring.
• Regular vulnerability assessments.

4. DISCLOSURE OF INFORMATION

We do not sell personal information. We may disclose data only when:

• Required by law, subpoena, or federal investigation.
• Necessary for contract performance or compliance (e.g., to federal agencies or subcontractors bound by confidentiality agreements).
• Needed to detect or prevent security threats or fraud.

5. DATA RETENTION

We retain information only as long as necessary to fulfill legal, regulatory, or contractual obligations (including federal records retention requirements).

6. RIGHTS OF USERS

You have the right to:

• Access or correct your personal data.
• Request deletion, unless prohibited by federal retention laws.
• Withdraw consent for optional communications.

To exercise your rights, contact us at: jmwalker@walker3s.com

7. COOKIES & ANALYTICS

We use cookies to improve user experience. You may control cookies via your browser settings. For analytics, we ensure any third-party tools are compliant with applicable federal privacy requirements.

8. CHILDREN’S PRIVACY

This Site is not directed to children under 13. We do not knowingly collect personal information from children.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy to meet evolving compliance standards. Updates will be posted on this page with the effective date.

10. CONTACT INFORMATION

Walker Support, Service and Solutions LLC.

Washington, DC
aali@walker3s.com
+1 202 579 3036